Did you know, you can request MS Hotfixes by browsing to a webpage?
Wow! Amazing, isn’t it?!
Submit an online request to obtain a Microsoft hotfix
Just by visiting that site, available at KB935195 you can get your request fulfilled!
This service is currently only available in English, and will ultimately deliver you to this website. But in all, excellent! Now a way to get hotfixes without going through the hassle of making a phone call, sitting in a queue, etc.
Definitely, let me know if this has helped you, like it has helped me!