Technology | Christopher Kusek, Technology Evangelist
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NetApp Premium AutoSupport Visualizations Exposed!

Posted in Baltimization, Blog, Christopher Kusek, General, Informational, NetApp, Storage, Technology on January 1st, 2009 by Christopher Kusek (PKGuild)

YES! Here on the Eve of the New Year, I am bring this super cool module to you!

Just a recap of the last Dashboard snapshot, the portion we’ll be addressing is Visualizations!

NetApp Premium AutoSupportNetApp Premium AutoSupport Visualizations

Once you click that little gem of a link you’ll be brought to a page which looks like this:

NetApp Premium AutoSupport VisualizationsAs usual I censored out the Filer name, Serial # and other things, but I did leave in some nice details.   Note:   based on latest loaded AutoSupport: 2008/12/27 06:00:00 PM -06:00

The reason I mention that is, you can run one Visualization report for say, December, and then pull one for November and then compare them for whatever reasons you need.

That single benefit alone makes it even more super cool ;)

At this point, click one of the objects in there (System, Disks, Raid, QTrees or Storage)

It will render the data and make it available to you: You can also export it to PDF of XLS

Time for a view of the System Tab:

NetApp Premium AutoSupport Visualizations - System Tab This is the top portion of the System Tab.  Notice how it breaks things down as if it were an actual system, giving you details.  Something which you may not notice unless you hover are these cool popups (Popups do not function in Chrome)

System Options Popup System Options

Services PopupServices

VIF3 PopupVIF3

And so on and so forth! You can hover over any object (Interfaces, Shelves, Loops) and it will provide you information which you’d normally spend your time scouring through sysconfig’s in order to find.  That little bit right there is pretty damn sweet if you ask me!

Now when you go over to Disks you get a similar picture:

NetApp Premium AutoSupport Visualizations - Disks Tab And hovering over one of our disks gives us information like this:

Item Details PopupDetails of a Disk 

Now taking this journey along, we visit the Raid View of the Disks:

NetApp Premium AutoSupport Visualizations - Raid TabThis one is fairly straight forward, same type of pop-up data – Very useful, but not really super exciting, unless you are looking forward to this specific data (I do at times, but at the moment, It feels anti-climactic with what is coming ahead! :))

Here is where it gets really cool (Part1) with Volume Logical Layout: QTrees and LUNS:

NetApp Premium AutoSupport Visualizations - QTrees Tab

This is the first of the coolness! Below I’ve included something with LUN’s in it so you get that perspective as well.  

A LUN with a View!

LUN Popup

And last but definitely not least Capacity View! *Cheer!* Err.. :

NetApp Premium AutoSupport Visualizations - Storage TabWhile there are so many things I can hover over and get details on (When you hover it will ofcourse tell you information about the volume, settings, etc) I want to make a special focus on the one with the yellow border!)

See RecommendationsNotice the “See Recommendations” That is amazingly cool, if you ask me ;)

A little click on that and suddenly you see:

Volume Notices

Remember as I’ve mentioned this before, this is a suggestion of discussing your state and that you ought to look at it.  If it is part of your design to run something where you get a notice, that’s just fine! If you weren’t aware of it on a volume though, definitely worth investigating!

And that brings us to the end of the NetApp Premium AutoSupport Visualizations segment.   I’d like to note the export to PDF and XLS are very cool, however you do not retain that same level of ‘interactive popups’ in PDF format that you do accessing it via WebGui.   So, this is a pure case of What you See is What you Get – once you export out to PDF.  And when you export to XLS You don’t get any pretty pictures, but you do get all of the raw data that you would see in the Popups, so they’re very complimentary to each other, and your ability to present and manipulate the data!

Hopefully you’ve enjoyed this segment, I’ll be working on Configurations next so look forward to my next post!

Google Apps Standard Edition (A present for Sarah)

Posted in Baltimization, Blog, Christopher Kusek, Free, Informational, Technology on December 29th, 2008 by Christopher Kusek (PKGuild)

It’s been asked – Hey what kind of features do you get when you use Google Apps in the Standard Edition?

image

For those of who you use Google Apps will realize it is free, so you can host your email (as I do) and have the rest of the apps controlled and assigned out there for the huge cost of $0.00

Let’s take a look at a few of the distinctive features.

image 

By the looks of it, I have Webpages (I don’t use) Start Pages (Don’t use!) Email (Do use!) Chat (Use while in Email) Calendar (Don’t use) and Sites also not being used.

One cool feature of User Accounts is Contact Sharing!

image

A cool specific features for the Domain Settings happen to be some granular control, one feature of which Sarah was interested in knowing!

Automatically enforce Secure Socket Layer (SSL) connections when your users access Gmail, Calendar, Docs, and Sites

Another cool bit is Service Setting does allow you granular control over each of your Services that you have available.   But those few things aside, this was just an extremely high level look at the Free offerings that Google has as part of Standard Edition

NetApp Premium AutoSupport High Level Overview

Posted in Baltimization, Blog, Christopher Kusek, General, Informational, NetApp, Storage, Technology on December 29th, 2008 by Christopher Kusek (PKGuild)

Let me first off tell you how excited I am to be able to share this with you!

I think “OMFG” can easily classify the type of excitement I have for this tool, the simplicity it will introduce into your life, and more.    I can honestly tell you, that without this tool a lot of the things I do on a regular basis would take a lot longer, so if you know anything about me, it is that I like simplicity with reason, efficiency and getting the most out of my resources.

For those of who you think “You can’t get excited over a tool, especially one involving storage” Well wait and see, because you’ll be drooling along with me! ;)

This is part 1 of an almost endless series because there will be more things coming out of this, that and I don’t want to create one massive difficult to read posting on Premium AutoSupport.

So, let’s get started!

All things begin with the NOW Page – So go ahead and login to now.netapp.com

NetApp On Web - NOW Support Site

 

Once you’ve logged in, you will see a section titled:

My Netapp Products

Within that section “My AutoSupport” it’s easy to see with the yellow “NEW!” – Go ahead and click on that and you will be ready to start taking advantage of Premium AutoSupport!

 

My AutoSupportHere it is zoomed up a bit so you can see what I’m talking about!

Alright, we’ve clicked in (Yes, this is very basic tutorial for now, I’ll get into the guts soon!)

View time line based events, health check recommendations, performance trends, site configuration summary, device configuration details, reference configuration comparisons, ONTAP upgrade advising, and AutoSupport message history for your NetApp systems.

 

Alright, you’ve gotten this far! Wow, there are some cool things on this page, which are often overlooked.   I’d like to point those out, just so I’ve done my civic duty!

 

This version of Premium AutoSupport only supports NetApp FAS, F-series, V-Series and NearStore storage appliances. Okay, here is the disclaimer text.   Browser Support lists IE 6,7 -  Firefox 1, 2, 3 (With SVG) And it cites that Apple Safari is not supported.   For the purposes of all of my screenshots I AM actually using Internet Explorer, however I exclusively use Chrome 99% of the time.   I’ll mention what works and doesn’t work across browsers, the IE and FF experience are absolutely great but you won’t be crippled if you’re not using them – You just won’t get as Rich of an experience.   And the facts behind that are, sometimes you won’t want the rich experience when doing some specific nitty gritty things.   So don’t fret over browsers there is much support!

imageAnother cool thing, which is a great supplement to this, is the WebEx Tutorials and Flash Demos!  Oh, and the iPod contest it mentions, which takes you to a Tech On Tap article from May of 2008.   If you’re seeing this post and not that one, it’s because it’s honestly hard to find anything from those, it’s a great article though by Jay Mistry! (FYI: The screenshots in the TOT Article do not reflect the way Premium AutoSupport looks today. :))

A brief quote from that article:

Now, Premium AutoSupport’s Upgrade Advisor tool does all the hard work for me, saving me four to five hours of work per storage system and providing an upgrade plan that’s complete and easy to follow. The tool works for both standalone systems and clusters and supports all Data ONTAP releases since 6.3. Among the things that it checks for are:

  • Known upgrade issues
  • Required firmware revisions
  • Applicable field alerts
  • Software license issues
  • Version compatibility of dependent  software products (SnapDrive®, etc.)

Another advantage of the Upgrade Advisor is that it gives us a complete plan to back out each upgrade should a problem arise. We’ve never had to use such a plan, but new regulations in the finance industry are starting to mandate this capability, so it’s nice to have it covered.

I mention this now, because I didn’t even plan to tap on Upgrade Advisor until much later ;) But nonetheless, we’re almost there! It’s time to click the “Premium Autosupport” link!

And this is the part where I stop, and take you directly to the dashboard of one of my demo systems!   You likely will be presented with a list of systems you manage, so select one and you’re ready to rock and roll!

NetApp Premium AutoSupportCertain sections have been blocked out, in order to protect my still having a job! ;)

However I’ll go into depth of each of these sections which are hard to read, how they can benefit you and a number of other cool things… In the next post :)

At the high level, the key sections I’d like to mention here which I’ll go into depth are:

…and more as I can :)

I did try to order them in the order I intend to deliver them, so if they don’t come out in that order, we’ll deal with that.   Nonetheless, this is the end of this high-level overview, hopefully you’ve learned a bit more about the Premium AutoSupport from this alone (Like its existence) and you’ll be on your way to ensuring a more simplified storage management experience.

I know once you start using these things you’ll be saying “OMFG” too. :)

Psst, see the Performance section? There’s a lot more in there as well, soooo super cool! I’ll try to get these other ones out there as soon as possible so you can benefit the same way I personally do with the magical mysterious things I do! :)

How do I fix the Tweetdeck API issue with Twitter?

Posted in Baltimization, Blog, Christopher Kusek, Geek, Informational, Social Media, Technology, Twitter on December 24th, 2008 by Christopher Kusek (PKGuild)

First of all, this is not an issue with Tweetdeck, this is an issue with Twitter!

How I personally handle this issue (And I haven’t hit an API limitation using just Tweetdeck)

Is go in and modify the API values to look like this:

image

 

As you can see, the major difference is the “All Friends” has been increased from 1min to 1min 12s.

That minor difference alone is easily enough to make up for the API limits on an hourly basis.

If you continue to run out of API calls in an hour, increase that number to 2 minutes or beyond.

 

 

 

While you’re at it, upgrade to Tweetdeck 0.21 Beta released: Christmas Eve!

Read more »

8 Yr old MCP beats out previous 10 Yr old MCP! The Horror!

Posted in Baltimization, Blog, Certification, Christopher Kusek, Geek, Informational, Licensing, Microsoft, Technology on December 24th, 2008 by Christopher Kusek (PKGuild)

Firstly, a hearty congratulations to the 8 Year old (and 1 day) Lavina Shree who recently completed her MCP Exam in C#.

[NDTV via NewLaunches]

She has made quite an accomplishment for defeating the previous title holder Arfa Karim from Pakistan who was 10 Years old at the time she completed her MCP exam in 2005.

Apparently, she is 8 years old, and not 9 years old as some of the stories report (Her own website reports this)

Okay, time for the Therapy Faq on this.

Q: Should I feel bad about myself and my own certifications?

A:  No, why should you feel bad?   If you had a photographic memory and were 8 years old, wouldn’t you be able to find the time to study just a bit? I mean, outside of your regular 80 hour workweek fixing networks or dealing with your significant other, I’m sure you’d be able to find a few minutes to study for an exam, right?

Q:  What? But seriously, she’s 8 years old! Not even 9 years old like the other reports are saying!

A:  Wait, you’re right.    I forgot these exams aren’t based upon sole memorization and require you to have to think about extremely bound concepts the likes of which cannot exist in books.   I mean when I go into the Oracle to take the exam, it analyzes what I have in my brain and then starts providing dynamic questions the likes of which noone could ever hold challenge to.

Q: Does this happening make the Certification process at all less valuable?

A: Absolutely not.   That same analysis could be said of the Bar Exam, SAT’s or GRE’s.    Some people are extremely good at certain things (say, memorization) but that is not to say that they know everything there is, only what they’ve read.   So, while you can know the ‘answer’ to a defined question, if provided with a question outside the context of original discussion that shows your true ability to innovate and provide a solution.   If I want someone to be able to recite back to me verbatim a fixed question/answer, I’d get Wikipedia or something.

Q: So you’re saying I should feel good for this girl, and not feel bad about myself?

A: Exactly.  I think it is great, prior to this a lot of people didn’t even realize there was such a thing as the MCP.  Now perhaps some may feel this is bad PR, but any PR is better than none, and this will pass.    Especially when a girl who is cited as having performed feats of memorization at age 3? No, this will definitely do wonders for the Certification community and help to improve the process as a whole for years to come.   We’ve been watching it come for the past several years as tests have improved to be more relevant, and this will be no different.

Good luck out there, get ready for a whole new Certification year! And I look forward to the new innovative Betas as you should!

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